Get Ready for the Fall

Choose a Guest Services Cohort and/or Book a Training Event for your Teams

If you’re asking questions related to…

  • identifying, recruiting and motivating volunteers

  • elevating hospitality ministries in my church

  • creating ethos and vision around the welcome experience

  • effectively connecting with guests

  • developing leaders

  • collaborating with other ministries in my church

  • caring for yourself as a leader

…you may be ready to join this Guest Services Cohort.

We’ll tackle the above in a small group of 15 or less over a 4-month journey meeting online for 8 sessions.

You’ll meet and gain the support of other practitioners around the country. We’ll deal with the issues you’re facing - real stuff in real time.

First impressions are important, but the truth is even if people are impressed, what they really want is a sense of belonging.

We’ll address these questions and more in team training:

  • Every volunteer, every staff member, every member is on the guest services team

  • It’s the culture of your church...or it’s not

  • Identifying the experience you want for your guests

  • You don’t have to be a greeter to greet

  • What if every team member in every ministry of your church saw themselves as hosts

  • Best practices for every person who calls your church “home”

  • It’s more than the weekend

Key Take-aways:

  •  All guest services/firstimpressions teams are more united

  • Teams are equipped to infuse hospitality into every ministry of the church

  • Everyone on every team is empowered to meet people where they are

  • Guests–more than ever experience the church as safe, friendly and personable, removing distractions from experiencing God’s love

You’ll help shape the training based on your church’s unique needs.