policies

I Don't Want to Press 3 for Service

It seems that when an organization is faced with staffing challenges, the need to operate more efficiently, or simply to address a potential problem, the tendency is to create as little change or hassle as possible for the organization. So, the change, and often the hassle, is passed on to the end user: the customer, the guest, the human on the other end of this would-be relationship.

What is the current challenge for your church or organization?