environment

Innovation: Exploring Sequence

Sequencing matters. Service matters.  Systems matter.

And so do people.

When sequencing and systems fail to help our guests effectively experience quality service, or take practical steps toward desired outcomes, people are not valued. We don't communicate that they matter. At least we fall obviously short.

Our connections team has been assessing processes, systems, staffing and teams that most effectively help our people take their next step toward Jesus - particularly, new guests to our church. Although someone's very next step after an initial weekend service may be to come back the next weekend, we can't assume that is the only step a guest may want or need to take.

Why Show Up for "Church" at the Box

There's a trend across the country among good, church-going people: Attending a weekend service at their local home church just once every two or three weeks. Seems like the new norm for many. As other church leaders across the country have observed, it's particularly noticeable when those volunteering seem to attend only when they're "scheduled" to serve. 

I have thoughts on this behavior.  

We Respect You, So We'll Let You Pay

We’ve done some informal surveys and discovered that when people decide to go to church for the first time, or they decide to go to church again after years of not attending anywhere, they often do so with a fair amount of fear. They have not-so-fond memories, or they’ve heard stuff through pop media, and they enter our church—or any church—with a fair amount of hesitation, even fear.